The Genesis Difference
Our team of NAEC certified elevator technicians are qualified to fix and prevent malfunction. We provide the industry’s most trusted brands like Vertical Express, Home Elevators Direct, Pneumatic Vacuum Elevator and Garaventa.
We never oversell elevator services – instead work with you to keep your elevator equipment maintained and modernized in order to keep your equipment up and running within your budget. We value the reliability, performance and safe operation of your elevators above all else.
Commercial Elevator Maintenance Packages
Each commercial elevator maintenance plan provides the basic level of service and maintenance to keep your elevator safe. These plans include a 32 point safety inspection, hoist way and door cleaning, floor leveling, valve adjustments, and checking for recalls.
Home Elevator Maintenance Packages
Each home elevator maintenance plan provides the basic level of service and maintenance to keep your elevator safe. These plans include a 32 point safety inspection, hoist way and door cleaning, floor leveling, valve adjustments, and checking for recalls.
Need Elevator Repair?
Our expert technicians are ready to help repair your elevator. Genesis Elevator uses a 24 Hour Rule to ensure we get to our customer’s elevator as soon as possible. Our call and dispatch center is available 24/7. Some of the most common elevator repairs include door operators, safety edge, jack repacking, motor and pump replacement, re-roping, controller replacement and push button replacement.
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Service Request
Customer can call or email a service request.
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Authorization
We will provide a work authorization. Customer signs elevator repair agreement.
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Parts Ordering
Elevator parts are over-nighted to your location.
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Dispatch
Our service coordinator dispatches a certified elevator technician.
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Arrival Confirmation
Elevator parts are tracked electronically.
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Schedule
The certified elevator technician is scheduled.
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Repair
The certified elevator technician completes the elevator repair.
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Diagnosis
The certified elevator technician will diagnose the problem.
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Follow Up
We thank you for your business.