GENESIS ELEVATOR COMPANY

Genesis was founded on simple ideas: provide exceptional customer service; design safe, reliable, luxury elevators; and offer complete vertical mobility solutions to homeowners, architects, builders and developers. Serving Metro Atlanta and most of Georgia, also serving Naples, Tampa, Orlando, and Springhill, Florida regions.

MAINTENANCE

Affordable basic and comprehensive elevator maintenance plans that fit your budget and keep you safe.
Maintenance Plans

REPAIR

Our 24/7 call and dispatch center is always ready for an elevator repair. Our certified technicians take a first-fix-focus.
REPAIR PROCESS

INSTALLATIONS

Hydraulic and traction elevators, wheel chair lifts, dumbwaiters, and more from the best elevator manufacturers.
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MODERNIZATION

Upgrade your commercial or home elevator to the latest technology or choose a complete elevator modernization.
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Design Your Own Home Elevator

Use the Genesis cab builder to create a custom elevator for your home. Our cab builder allows you to pick and choose your own:

  • Material
  • Handrails
  • Fixtures
  • Lights
  • Gates
BUILD HOME ELEVATOR
BUILD HOME ELEVATOR

THE GENESIS WAY

 We focus on earning our customer’s trust and providing the best possible customer experience.

Genesis Service Principles

Fast Service

Our 24/7 call center is always ready to dispatch a certified technician to stay within our 24-Hour Fix Rule. We use GPS and scheduling technology to get your problem fixed within 24 hours.

Reliability

Genesis takes a first-fix-focus. This means we make sure to fix your problem on the first visit. If we don’t, we return to make it right. Choose an elevator company that you can rely on.

Enhanced Communication

Expect live updates via text and email once your elevator technician has been scheduled, is en route and has completed the repair. Our customer service team is available 24/7 for any questions or concerns.

Safe Equipment

Our team of NAEC certified elevator technicians are qualified to fix and prevent malfunction. We provide the industry’s most trusted brands like Revelation Manufacturing, Vertical Express, Pneumatic Vacuum Elevator and Garaventa.

How can we LIFT you up?

Listen

What is the problem with your elevator? How can we assist you? We are here to serve our customers.

Inquire

Are we understanding you correctly? Is this really what your elevator needs? We do our best to fully understand your needs and provide an effective solution.

Fix

How can we solve your elevator problem? You can expect speed, clear communication and safety from the Genesis team.

Thank

Genesis would not exist without the support of our customers and community. We know there are other elevator companies to choose from, and we truly appreciate our customers choosing Genesis.
Learn More About Us

“I wanted to take a minute to thank Genesis Elevators for your commitment and service to Atlantic Station. When we were seeking an elevator and escalator service company, we felt like Genesis listened to our concerns and understood that we needed a partner that we can trust and rely upon to watch out for our property as if it was their own. Genesis has been that partner to Atlantic Station. We could not be more pleased with their commitment to providing an exceptional service and guest experience at Atlantic Station.”

Scott Hundley Director of Operations Town Center of Atlantic Station North American Properties – Atlanta, Ltd.

NEWS & MEDIA

Genesis is a local, family owned business with global experience. Your business matters to us, because we are part of your community.

How to Design Your Custom Home Elevator

Deciding to get an elevator for your home can be fun and exciting, but also stressful. Adding a home elevator is like adding a new room to your house. And if you plan on using […]

NEED SERVICE OR REPAIR?

Contact our 24/7 call and dispatch center to request a certified technician to avoid a shutdown.

770-423-1095

Service Request
Get A Quote
Customer Portal
Contact Us

“It was refreshing to work with an elevator subcontractor who was customer oriented and made it a priority to meet our needs.”

– Ben Barfield
Division Manager, Vice President
Brasfield & Gorrie, LLC